Policies

Cancellation Policy

Sessions require 24-hour notice to cancel or reschedule. Cancellations or no-shows with less than 24 hours' notice will result in the loss of that session at no additional charge, but no makeup session will be provided.

Refund Policy

The Coach will do everything within her ability to ensure the Client’s satisfaction with the Program. The Coach expects that the Client will do the same. Refunds will not be issued for coaching services already conducted. If, for any reason, the Coach is unable to fulfill her obligations to the Client, the Client will be refunded in full for any part of the Program paid for but not yet rendered.

Dispute Policy

If you have a concern about a charge or the service you received, please reach out through our Contact page before initiating a dispute with your bank or card provider — we're committed to resolving issues directly and promptly.

Customer Service

Questions about your session, account, or a charge? Contact us and we'll get back to you as soon as we can.

Promotions

Any current promotions, discounts, or special offers will include their own specific terms, posted at the time of the promotion.